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Coronavirus Updates

Randolph Health is following CDC guidelines and is in a state of preparedness for Covid-19 (Coronavirus). At Randolph Health we are screening patients entering through our Emergency Department and Outpatient Center. We are analyzing our inventory and are working with current vendors to assist us in gaining additional supplies. We are actively participating with regional and state-wide weekly calls and are participating in the available CDC calls. We are engaging in hands-on training with staff on the most effective use of personal protective equipment. We will continue in our preparedness and will follow CDC guidelines throughout this process.

New Visitation Policies

Randolph Health is restricting all visitors. People will not be allowed to visit friends and relatives in Randolph Health. This is to protect patients and staff from spreading COVID-19.

There are only a few exceptions to the no-visitor restrictions.

  • Laboring women – regardless of age – will be allowed to have one person with them for their entire hospital visit.
  • One parent or guardian will be allowed per child receiving care.
  • Exceptions can be made to allow a total of four people to visit those nearing the end of life. People should talk with the patient’s nurse about these and other situations.

Randolph Health continues to take the necessary steps to keep staff, physicians, patients and visitors safe when coming on to the health system campus. Effective on Wednesday, March 18th, at 5 a.m. patients and visitors can no longer enter the facility through the Visitor Entrance located off of the 3rd level access of the parking deck.

Patients and visitors will need to enter through the Outpatient Center Monday – Friday between the hours of 8 a.m. and 5 p.m. After 5 p.m. and on the weekend, patients and visitors need to enter through the Emergency Department located at 364 White Oak St.

Redeployment of Resources

Due to the COVID-19 pandemic national emergency and the many challenges it presents to Randolph Health – including the current and anticipated future availability of PPE, ventilators and ICU-specific needs such as bed capacity, specialized equipment, physician and caregiver resources and more – we are beginning now to move to support an expected statewide resource redeployment effort to address the pandemic.

To ensure we support all patients’ ability to receive the care they need at the facilities best suited for their care on a timely basis, as well as the financial positioning of Randolph Health to weather the financial impact of the COVID-19 pandemic, Randolph Health is taking the specific actions:

  • Ensuring the continued ability at the Randolph Health Emergency Department to safely assess, stabilize and if needed, transfer to nearby facilities those patients presenting with COVID-19 symptoms who need inpatient care.
  • Coordinating with nearby, larger and more well-resourced hospitals and health systems to transfer to those facilities current Randolph Health COVID-19 patients receiving inpatient care.
  • Redeploying Randolph Health’s existing resources (e.g., ventilators, PPE, certified staff) to the Emergency Department to ensure the safe assessment, stabilization and treatment of COVID-19 outpatients and transfer of current COVID-19 inpatients to designated facilities.

Additional Resources

To learn more, the state also has a special hotline set up where you can call 866-462-3821 for more information on the coronavirus.

5 Things to Know About Novel Coronavirus

Stop the Spread of Germs of COVID-19 (English)

Stop the Spread of Germs of COVID-19 (Spanish)

Coronavirus 2019 Response in North Carolina